Coronavirus Resources for the Hospitality and Travel Association Members
West Virginia Reopening Guidelines:
- Restaurants with takeaway service or outdoor dining - Effective May 4
- Outdoor guided fishing and rock climbing - Effective May 15
- Indoor Dining at Restaurants - Effective May 21
- Large/Specialty Retail Stores - Effective May 21
- State park campgrounds for in-state residents only (Guidance for ALL campgrounds) - Effective May 21
- Hatfield McCoy Trail System- Effective May 21
- Outdoor recreation rentals (Kayaks, bicycles, boats, rafts, canoes, ATVs, and similar equipment) - Effective May 21
- Outdoor motorsport and powersport racing with no spectators - Effective May 21
- Tanning businesses - Effective May 21
- Whitewater rafting - Effective May 21
- Ziplining - Effective May 21
- State Park Cabins and Lodges (In-state residents only) - Effective May 26
- Indoor and Outdoor Bars at 50% Capacity - Effective May 26
- Visitor Centers and Museums - Effective May 26
- Zoos - Effective May 26
- Spas/Massage Businesses - Effective May 30
- Limited Video Lottery Retailers - Effective May 30
- Swimming pools - Effective May 30
- Bowling alleys, pool halls, roller rinks, and other places with indoor amusement - May 30
- Casinos - Effective June 5
- Movie Theaters - Effective June 5
- Low-contact outdoor youth sports - June 8
- All remaining adult sports facilities including indoor tennis courts, racquetball courts, outdoor basketball courts, and similar venues - June 8
- Private campgrounds and State Park campgrounds, cabins, and lodges to out of state guests. (Stays may last no longer than seven days for out-of-state guests, with certain exceptions) - June 10
The limit on public gatherings has now increased from 25 to 100 people. - Effective June 5
Note for lodging facilities: The executive order requiring out-of-state travelers to self-quarantine will be lifted in Week 4. In accordance with this change, additional
guidance documents are available for hotels, motels, condo hotels, rental properties, and cabins.
- Youth sports games with spectators - June 22
- Summer Youth Camps - June 22
- Fairs, Festivals, Amusement Parks, and Rides - July 1
- Outdoor, Open-Air Concerts - July 1
We will link the reopening guidelines for these businesses as they are released and become available.
West Virginia Resources:
WV Tourism Office Interactive Dining Guide. Check out their map and list of restaurants that are providing carry out, delivery, or drive-thru options. Is your restaurant missing from the list? Submit your information in the link!
- Suspending vehicle size and weight limitations.
- Suspending the deadlines for annual vehicle inspections.
- Suspending the deadlines for renewal and payment of annual fees for video lottery machines.
- Suspending the deadline to renew permits from Alcohol Beverage Control Administration.
- Essential needs are listed in the attached Stay at Home order and Executive Order, and include travel to a restaurant for take-out, delivery or drive-thru food services. As part of the Order, those individuals performing essential services or work for an essential business may continue to go to work. The Order includes restaurants and other facilities that prepare and serve food for consumption off-premises, as well hotels and motels, amongst those businesses considered “essential.” The Tourism Office further clarified in addition to hotels and motels. privately owned cabins and campgrounds also are classified as essential.
National Restaurant Association Resources:
As the National Restaurant Association and state restaurant associations continue to advocate on behalf of the industry, please help us quantify and further illustrate the economic impact that the coronavirus is having on the restaurant industry.
The National Restaurant Association Research Group developed a brief survey designed to collect important data to inform our ongoing advocacy activities. Please take a few minutes to complete the survey, and help us advocate for the strongest possible relief package.
Click here to take the survey.
- Business Interruption Insurance Claims: What You Need to Know Now - Hosted by the Restaurant Law Center
- Marketing When Limited to WOM and Social - Hosted by Yelp
- Running Through the Fire – Planning the Future of Restaurant Menus - Hosted by Datassentials
American Hotel & Lodging Association Resources:
Upcoming Webinars: (Register Here)
Check back for more webinars. To review past AH&LA webinars, click the "register here" link and scroll down the page.
AHLA Government Affairs Advocacy Update
Presented by AHLA Government Affairs Team
Thursday, July 9 at 2pm EDT
Survive and Start to Thrive in a Post-COVID World
Presented by AHLA Allied+ Member PwC
Tuesday, July 14 at 2pm EDT
AAHOA Upcoming Webinars
- Hotel Owners & Conquering COVID: Building Trust through Transparency - July 6 @1pm EDT
- Getting Back to Business: The Easy Way to Get your PPP Loan Forgiven - July 7 @1pm EDT
Small Business Administration Resources:
Estimated Disaster Economic Industry Worksheet (Submit to Governor's Office at your earliest opportunity)
Apply for a disaster loan: https://disasterloan.sba.gov
Disaster Loan Assistance Information: https://disasterloan.sba.gov/ela/Information/EIDLLoans
More Coronavirus resources for small businesses: https://sba.gov/coronavirus
STR will be hosting a series of industry webinars discussing the impact of COVID-19 on U.S. and Canadian hotel performance.
These webinars will be held every Thursday at 3pm EST with updates from the prior week. Individuals may register on our COVID-19: Hotel Industry Impact landing page (http://bit.ly/2QpNNFQ). This section of our website also houses recordings from prior webinars and a number of press releases and articles from the past two months. STR is also offering a free STAR report option for any property not currently receiving the report, sign up here (https://surveys.str.com/s3/Hotel-Enrollment-Form)
a. *Please note even if you are closed, we will still send you a report.
b. This is a tool to be used to 1) identify what hotels are charging if they are able to remain open and 2) to track when occupancy starts to pick back up
Please check back frequently for newly posted and updated jobs from our WVHTA members.
Summersville Convention and Visitors Bureau
The Summersville Convention and Visitors Bureau is seeking applications for the position of Executive Director. Candidates must have excellent oral and written communication, along with professional presentation skills. Marketing experience that utilizes both traditional and internet-based media outlets in order to promote Summersville and Nicholas County as a tourism destination is preferred. Candidate must be well organized and disciplined to work independently to manage/develop CVB budgets, reports, and records – QuickBooks experience a plus. As the official spokesperson, the Executive Director will represent the CVB at local, regional, state, and national conventions to further the mission of the Summersville CVB. Minimum of an associate degree preferred in addition to applicable experience. This full-time salaried position reports to the Summersville Convention and Visitors Bureau Board of Directors. Resumes are being accepted through May 26th, 2020.
Send resume to: Summersville CVB, PO Box 1026 Summersville, WV 26651 or to email@example.com
West Virginia Tourism Office
The West Virginia Tourism Office is seeking a Social Media Coordinator to work with the Marketing & Public Relations team. The Social Media Coordinator will be responsible for aligning the Tourism Office’s organic social media strategy with paid mediums and web content.
Sample duties include:
- Oversee the organic social media strategy across all Tourism Office social accounts
- Daily posting and engagement with user-generated content on social media channels
- Responsible for actively monitoring the success of each post and making timely adjustments based on performance
- Ability to critically analyze post performance and compile metrics to help drive future content and engagement across social channels and WVtourism.com
- Plan and executive creative social media campaigns designed to accomplish specific goals, examples include National Plan for Vacation Day, West Virginia’s Birthday, etc.
- Assistance with the social-specific components of the Tourism Office’s cooperative advertising program, including paid partner ads and added value posts
- Responsible for the overall strategy behind blog content on WVtourism.com, most importantly, how that content can be transformed into actionable social posts
The successful candidate will have a minimum of 2 years’ experience in social media marketing and demonstrate strong writing and organizational skills. A bachelor’s degree or equivalent in advertising, public relations, journalism, marketing, communications, or a related field is required.
The position will report to the Director of Marketing & Public Relations. The job is located at the capitol in Charleston and works full-time, regular business hours. Competitive pay and benefits. Some travel required.
Please email a cover letter, resume and sample one-week social media content plan for the West Virginia Tourism Office to Kara Gillenwater, Assistant to the Commissioner– Kara.M.Gillenwater@wv.gov. Cover letters may be addressed to Commissioner Chelsea Ruby.
West Virginia Tourism Office
The West Virginia Tourism Office is seeking an Economic Development Manager to recruit, nurture, assist, and promote tourism development projects around the state. This position will report directly to the Tourism Commissioner and Deputy Commissioner and work in coordination with the West Virginia Development Office.
- Cultivate relationships with new and existing tourism businesses
- Work with businesses to prepare Tourism Development Act sales tax credit applications
- Make site visits to tourism businesses to assist with business growth and retention
- Identify gaps in the industry and recruit businesses or events as appropriate
- Gaining an intimate knowledge of all state assistance programs available to businesses including but not limited to site selection, workforce development, tax credits and incentives, and infrastructure development
Knowledge, Skills and Abilities Required
- Ability to evaluate projects, create action items, and execute plans for tangible outcomes
- Ability to take ownership over projects and meet deadlines
- Ability to work collaboratively with different teams and independently
- Organized, detail oriented and excellent time management skills
- Flexible with changing priorities
- Demonstrated interest in the hospitality/tourism industry
- Ability to travel regularly around the state during work hours and occasionally on longer trips for conferences and seminars
- Excellent written and verbal communications skills
- Proficient in in Microsoft Word, Excel and PowerPoint
The position is based at the state capitol in Charleston and requires travel throughout the state as well as occasional out-of-state travel. A bachelor’s is required, and professional experience in a relevant position is preferred.
To apply, submit a resume and cover letter to Kara M. Gillenwater, Administrative Assistant, at Kara.M.Gillenwater@wv.gov. Cover letters may be addressed to Commissioner Chelsea Ruby.
West Virginia Tourism Office
The West Virginia Tourism Office seeks a Research Analyst to support its marketing and industry development efforts.
This position will be responsible for monitoring, tracking, and reporting key performance metrics, including but not limited to the following:
- Hotel occupancy
- Vacation rental occupancy
- Annual economic impact of state tourism industry
- Travel and Tourism employment data
- Overnight visitor surveys
- Image and advertising effectiveness surveys
- Performance of specific industries, i.e. whitewater rafting, ski
- Regional, national, and international travel trends
- State park visitation
- Other key performance indicators as identified
The successful candidate will also be expected to identify additional metrics, devise methods of tracking those metrics, and synthesize and contextualize them in reports.
Knowledge, Skills, Abilities Required:
- Experience in market research or research/data analysis in a relevant industry desired
- Proficient in data processing, analysis and reporting strongly preferred. This includes building and maintaining databases, graphing data, creating slides and narrative documents that clearly communicate the insights and marketing recommendations.
- Experience and/or interest in learning new data tools and software.
- Proficient in in Microsoft Word, Excel and PowerPoint.
- Strong written and verbal communications skills. Able to translate findings into digestible, insightful key findings for top-line reports and verbal explanations for ad hoc assignments.
- Ability to take ownership over projects and meet deadlines.
- Ability to work collaboratively with different teams and independently.
- Organized, detail oriented and excellent time management skills.
- Flexible with changing priorities.
- Demonstrated interest in the hospitality/tourism industry.
- Ability to travel on occasion to local training or seminars.
The successful candidate will have a strong background in market research and analysis as well as database management experience. A bachelor’s degree in a relevant field is required, and a master’s degree is preferred. Preference will be given to candidates with direct experience in the travel and tourism industry.
This position will report to the Director of Partner Program and work closely with the Visitor Services team, Marketing and Public Relations team, and Executive Team. The job is located at the State Capitol in Charleston and works full-time, regular business hours. Competitive pay and benefits. Some travel required.
To apply, submit a resume and cover letter to Christina.A.Fowler@wv.gov. Cover letters may be addressed to Commissioner Chelsea Ruby.